Resume

MARK WILSON

 
SUMMARY OF QUALIFICATIONS
Over five years experience in a leadership role planning major sales and marketing decisions. Currently, an active participant in management discussions related to recruitment, accounting, customer service, and marketing. At Corporate Images, worked with colleagues to increase sales with target companies by more than 50% and arranged international business travel and senior executive conference/trade show attendance. With STS Tours, I handled office admin, marketing, and all communication aspects of customer and business partner interaction. At Statistics Canada, I successfully arranged and administered testing and interview sessions for all Census employee staffing. I also provided administrative support in daily operations and payment of Statistics Act employees.  Educational background in Marketing and Entrepreneurship with a Diploma in Marketing Management. Currently in the process of completing a Bachelor of Business Administration Degree.
 
WORK EXPERIENCE
May 2009 – Present STS Tours Inc.

Marketing Manager

  • Conception and design of various marketing plans, presentation, and promotional materials.
  • Creating tour brochures with Adobe Indesign, Illustrator, and Photoshop
  • Selling new trips to defined target markets
  • Edited website content and strategic documents prepared by management
  • Developed  special interest tours for specific target markets
  • Adjusted and managed financial records in an accounting database
  • Developed themed PowerPoint presentations
November 2010 – August 2011 Statistics Canada

Administration & Recruiting Assistant

  • Assisting the Surrey Census office Recruiting (Fraser Valley/Lower Mainland)
  • Administering testing sessions for various job postings
  • Conducting interviews with successful testing applicants
  • Managing a database of candidates and their hiring status throughout the Census
  • Assisting in the training of new staff
  • Supervising and directing various team members of the recruitment team
  • Assisting with Administrative duties (i.e. pay and inventory levels)
September 2005 – May 2009 Corporate Images

Head Customer Service Representative

Responsible for issues management and client services with a focus on the development of strong customer relationships. Managed replacement parts movement through the warehouse and shipping companies.

 

Sales and Marketing Assistant (Promoted June 2006)

  • Assisted in the planning of new sales & marketing strategies and methods to increase product knowledge at the retail level
  • Developed new marketing templates for several retail stores in North America, increasing sales volume and profits in some cases up to 50%
  • Managed the marketing and presentation of products for sales agents in North America and Mexico. Trained sales agents on new selling tactics
  • Booked meetings and organized schedules as required for CEO & Sales VP
  • Arranged and booked all international travel
  • Planned events and co-ordinated with trade shows for company displays

 

EDUCATION
2006-Present

 

 Kwantlen Polytechnic University

Marketing Management Diploma – Completed

BBA Marketing Management – In progress
   
2000-2005 Earl Marriott Secondary

Graduated June 2005 – French Immersion Program
   
SKILLS & OTHER HIGHLIGHTS
Awards

 
  • Marketing Management Diploma (2010) – Kwantlen Polytechnic University
  • Corporate Images (2008) – All expense paid trip to Whistler for successful planning/organizing of attendance to Future Shop convention (product arrival/bookings)
  • Dogwood Diploma (2005) –  Completion of French Immersion Program
  • Tommy Hilfiger (2003) – Presented with an Ipod shuffle for assisting in the organization of a successful “Friends and Family” sale which exceeded sales goals
Training
  • Superhost Certified
  • Food Safe Certified
  • Lottery Sales Trained
Leadership
  • Recruiting Assistant (Statistics Canada)
  • Sales & Marketing (Corporate Images/STS Tours)
  • Head Customer Service Representative (Corporate Images)
  • Product/Merchandising Manager (Tommy Hilfiger)
  • Air Cadets 1999 – 2003, Rank of Corporal
  • Volunteer Swimming Instructor (Bronze Medallion/Cross, Aqua Leaders, WSI)
Languages
  • Fluent in speaking, reading and writing French
  • Official Government of Canada Language Profile – BBB in French (Tested 2009)
Math
  • Accounting/Business Mathematics/Statistics course completions with GPA 3.25+
Computers
  • Proficient use of PC and other New Computer Programs
    • MS Word/Excel/Access/Power Point/Outlook/Front Page
    • Experienced in Adobe InDesign/Photoshop/Illustrator/Acrobat
    • Crystal Reports
    • Alternative Email Systems
     

 

 

REFERENCES
Barry

Wilson

 

 Owner – STS Tours                                                              604.538.2853

Current Supervisor
Heather

Kardal

 

 Assistant Manager Recruiting – Statistics Canada                     604.866.8116

Previous Supervisor
Gary
Gibson		 VP Sales & Marketing – Corporate Images                              604.542.7650

Previous Supervisor

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