Mark Wilson

Sonax (Corporate Images)
Sales & Marketing Assistant
September 2005 – May 2009 (3 years 9 months)

My position at Sonax (Corporate Images) involved the following:

Head Customer Service Representative
Responsible for issues management and client services with a focus on the development of strong customer relationships.
Managed replacement parts movement through the warehouse and shipping companies.

Sales and Marketing Assistant (Promoted June 2006)
• Assisted in the planning of new sales & marketing strategies and methods to increase product knowledge at the retail level
• Developed new marketing templates for several retail stores in North America, increasing sales volume and profits in some cases up to 50%
• Managed the marketing and presentation of products for sales agents in North America and Mexico. Trained sales agents on new selling tactics
• Booked meetings and organized schedules as required for CEO & Sales VP
• Arranged and booked all international travel
• Planned events and co-ordinated with trade shows for company displays